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Free standard shipping on orders over $99
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please review our return conditions carefully:
1. Quality Issues: Full refunds and free return shipping are only guaranteed for products with verified quality issues or shipping errors.
2. Non-Quality Returns: For all other return reasons, the customer must cover the round-trip shipping costs. A deduction of $95 USD per scooter will be applied to your refund to cover these logistics expenses.
Refunds are typically processed within 4 weeks of the return shipment. You can manage your returns directly through your account dashboard by clicking "Return Item(s)" under your order history.
Built on the Midway Jimmy platform, the TOOINS M2 is designed for riders who value comfort, stability, and everyday practicality. With a seated riding option, large wheels, and a solid aluminum frame, it’s well suited for commuting, errands, and longer urban rides.
Aerospace-Grade Aluminum Frame
The frame is made from high-strength 7075 aluminum alloy, a material commonly used in aerospace applications. This construction provides a rigid yet lightweight structure that supports riders up to 330 lbs while standing up to daily use.
Reliable 600W Power System
Powered by a 600W motor and a 48V 10.4Ah lithium-ion battery, the TOOINS M2 delivers smooth acceleration and consistent performance. It reaches speeds of up to 25 MPH and offers a riding range of up to 25 miles per charge. The electrical system meets strict safety standards for reliable daily operation.
Comfortable All-Terrain Ride
Large 12-inch tires improve stability and traction on various road surfaces, while the height-adjustable seat allows riders to find a comfortable riding position. The scooter handles slopes up to 12% and is suitable for a wide range of urban environments. For best performance, it’s recommended to store the scooter in dry conditions between 10°C and 30°C.
Safety, Storage & Portability
Front and rear disc brakes provide dependable stopping power, and the full lighting system improves visibility in low-light conditions. The removable seat and rear basket add convenience for carrying personal items. An intuitive display offers three riding modes, and the folding design makes the scooter easy to store or transport when not in use.
12-Month Warranty
Key components—including the battery, controller, motor wheel, and dashboard—are covered by a 12-month or 1,500 km warranty. Please contact us if you need support or additional information.
Shipping Locations: We currently ship to Continental US addresses only. We cannot deliver to PO Boxes or non-US addresses due to battery safety restrictions.
Delivery Time: Most scooters are delivered within 3–5 business days via DHL, FedEx, or UPS. Accessories may ship separately and typically take 4–21 business days for delivery.
Damaged Shipments: If your order arrives damaged, you must contact Support@Tooins.net within 3 business days. Please provide clear photos of the damage and keep all original packaging for carrier claims.
Cancellations: If you cancel your order before it has been shipped, no fees will be charged. Please contact us immediately to request a cancellation. Once the product has left our warehouse, the order cannot be cancelled and must follow our return process.
Refunds: Approved refunds are processed within 2–3 business days. By default, refunds are issued to the original payment method unless otherwise negotiated due to special circumstances.
1. Return Period & Condition: You may request a return within 14 days of delivery. To be eligible, the scooter must be in its original condition, include all packaging/accessories, and have zero outdoor mileage. Outdoor riding is strictly prohibited for returns.
2. Return Shipping Fees:
• Quality Issues: If the product is defective or incorrect, we provide a free return or repair and cover all shipping costs.
• Non-Quality Returns: For any other reasons (e.g., change of mind), the customer is responsible for shipping costs. A flat fee of $90 USD per scooter will be deducted from your refund to cover round-trip logistics expenses.
3. Return Process: Do not send products back without our prior approval. We will provide a formal Return Label (RMA) after reviewing your request (usually within 2 business days). Unauthorized returns will be refused.
Individual parts and accessories are non-returnable. If an accessory is missing or damaged upon arrival, please contact us immediately for a free replacement. For core components like motors or controllers, we offer free replacements if issues occur within 7 days of delivery.
Recipient: Jett + JC + 1145083
Address: 5631 Ferguson Dr, Rear Dock 18
City/State/ZIP: Commerce, CA 90022
Phone: 626-988-3268
*Note: Returns without an official RMA label will be rejected at this facility.
My daughter uses it every day for errands. The build quality is night and day compared to the plastic-heavy brands. It’s stable, the range is honest, and the adjustable seat means it fits her perfectly.
If you live in a city, you need this. It’s faster than a bus and cheaper than an Uber. Plus, it’s just plain fun to ride every morning!
The seat is okay for short trips, but for a full 25-mile range ride, I added a gel cover. The bike itself is amazing though—way more stable than any standing scooter I've rented.
You can feel the quality in the weight, but it's a bit heavy to carry up three flights of stairs. However, I’d rather have this stability than a lightweight plastic scooter that feels dangerous at speed.
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